The check-in process at a robot hotel is highly automated. Guests can check in by scanning their passports and providing additional information via a digital kiosk or a mobile app. Once the information has been verified, a robot concierge will greet guests and direct them to their room. The robot can also provide additional information about the hotel and its amenities. The robot concierge may be able to assist with any special requests that guests have, such as arranging for a taxi or booking a restaurant reservation. Finally, the robot can provide guests with a key card to access their room.